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cannot create iCloud

can somebody help as i cannot create my iCloud account, it says this account name already exist, when i enter my password it says wrong username or password, if i try forgot password option it says username does not exist

MacBook Pro with Retina display, OS X Yosemite (10.10.5)

Posted on Sep 5, 2015 9:27 AM

Reply
1 reply

Sep 5, 2015 11:59 AM in response to nileshcs

Welcome to the Apple community.


If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.


You will need to show patience with the procedure and be prepared to demonstrate without question that the account belongs to you. Don’t expect access to be restored immediately and if you aren’t the owner of the Apple ID registered to the device the account won’t be reset.

cannot create iCloud

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