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Mail settings keeps saying my password is incorrect

I am trying to access one of my email accounts on my phone. I tried entering my password, but it told me that my password is incorrect. I even went to Yahoo on my computer and reset my password just in case I forgot it, but even when I put in the new password, it says that my password is incorrect. What gives? Why won't it recognize my password even when I enter it correctly?

iPhone 5c, iOS 8.1.3

Posted on Sep 5, 2015 5:24 PM

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Question marked as Best reply

Posted on Sep 7, 2015 8:36 AM

Hi safespace53078,


Thanks for using Apple Support Communities. Based on what you stated, it sounds like Mail is not accepting your password. I would recommend that you read this article, it may be able to help the issue.


Get help with Mail on iPhone, iPad, and iPod touch - Apple Support

  1. Check your email settings.
  2. Restart your iOS device.
  3. Remove the affected email account from your device with these steps:
    1. Tap Settings > Mail, Contacts, Calendars.
    2. Tap the email account.
    3. Tap Delete Account.
    4. Add your account again.

Cheers

1 reply
Question marked as Best reply

Sep 7, 2015 8:36 AM in response to safespace53078

Hi safespace53078,


Thanks for using Apple Support Communities. Based on what you stated, it sounds like Mail is not accepting your password. I would recommend that you read this article, it may be able to help the issue.


Get help with Mail on iPhone, iPad, and iPod touch - Apple Support

  1. Check your email settings.
  2. Restart your iOS device.
  3. Remove the affected email account from your device with these steps:
    1. Tap Settings > Mail, Contacts, Calendars.
    2. Tap the email account.
    3. Tap Delete Account.
    4. Add your account again.

Cheers

Mail settings keeps saying my password is incorrect

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