Mail settings keeps saying my password is incorrect

I am trying to access one of my email accounts on my phone. I tried entering my password, but it told me that my password is incorrect. I even went to Yahoo on my computer and reset my password just in case I forgot it, but even when I put in the new password, it says that my password is incorrect. What gives? Why won't it recognize my password even when I enter it correctly?

iPhone 5c, iOS 8.1.3

Posted on Sep 5, 2015 5:24 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Sep 7, 2015 8:36 AM

Hi safespace53078,


Thanks for using Apple Support Communities. Based on what you stated, it sounds like Mail is not accepting your password. I would recommend that you read this article, it may be able to help the issue.


Get help with Mail on iPhone, iPad, and iPod touch - Apple Support

  1. Check your email settings.
  2. Restart your iOS device.
  3. Remove the affected email account from your device with these steps:
    1. Tap Settings > Mail, Contacts, Calendars.
    2. Tap the email account.
    3. Tap Delete Account.
    4. Add your account again.

Cheers

1 reply
Sort By: 
Question marked as ⚠️ Top-ranking reply

Sep 7, 2015 8:36 AM in response to safespace53078

Hi safespace53078,


Thanks for using Apple Support Communities. Based on what you stated, it sounds like Mail is not accepting your password. I would recommend that you read this article, it may be able to help the issue.


Get help with Mail on iPhone, iPad, and iPod touch - Apple Support

  1. Check your email settings.
  2. Restart your iOS device.
  3. Remove the affected email account from your device with these steps:
    1. Tap Settings > Mail, Contacts, Calendars.
    2. Tap the email account.
    3. Tap Delete Account.
    4. Add your account again.

Cheers

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mail settings keeps saying my password is incorrect

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.