unable to play purchased song although authorised. Tried deleting but still unable to play?

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ShansDee Author

Level 1

0 points

unable to play purchased song although authorised. Tried deleting but still unable to play?

Downloaded album can play every song but one? Says needs authorisation although authorised?

Tried deleting but still no luck. Help?!

MacBook Pro with Retina display

Posted on Sep 5, 2015 4:44 PM

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Answer 1

mario49

Community Specialist

Sep 7, 2015 6:12 AM in response to ShansDee

Hello ShansDee,

After reviewing your post, it sounds like the album works except for one song. I would recommend that you read this article, it may be able to help the issue.

Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support

Thanks for using Apple Support Communities.
Have a nice day

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