Q: Why does my 1st gen. iPod shuffle have trouble syncing to iTunes 12.2.2.25 (I have a mac OS X 10.9.5)? It usually syncs fine ... Why does my 1st gen. iPod shuffle have trouble syncing to iTunes 12.2.2.25 (I have a mac OS X 10.9.5)? It usually syncs fine for the first few minutes, but then it's like it loses connection. more
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Helpful answers
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Sep 7, 2015 7:22 AM in response to ZeroFormby Allen A,Hello ZeroForm,
I understand that you're experiencing issues with syncing your iPod shuffle with your Mac. The symptoms you've described indicate that there may be an issue with the USB connection between your Mac and the iPod. The article linked below details a number of steps that can help stabilize this connection and restore your iPod shuffle's ability to successfully sync with your Mac.
Resolve USB-related alerts in iTunes - Apple Support
Sincerely
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Sep 22, 2015 3:25 PM in response to Allen Aby ZeroForm,I tried the steps listed in the article. Restoring the iPod seems to have helped some, but it still loses connection some times.
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Sep 23, 2015 6:02 AM in response to ZeroFormby Allen A,ZeroForm,
Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
All my best
