Q: i-tunes

Hi there zachary,

It sounds like you're being asked to verify your payment information in iTunes even though you have an available account balance to use. This is normal, as the iTunes Store will occasionally ask to verify payment information. As long as you have an existing balance/account credit that will be used first. Check out this information from the following article about the order in which payment methods are used:

How iTunes Store purchases are billed

Which payment methods will be used first?

When you make a purchase, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits. Your credit card or PayPal account is then charged for any remaining balance.

When you buy individual songs from the iTunes Store:

• Free song credits are redeemed first.
• If you have no free song credits, then your gift certificate, prepaid card, and allowance credits are used next.
• If your gift certificate, prepaid card, or allowance credit is less than the total cost of the purchase, your credit card is billed for the remaining balance.
• If you have no free song credits or gift certificates, prepaid cards, or allowance credits, your credit card is billed for the songs you buy.

When you buy an album on the iTunes Store:

• Gift certificate, prepaid card, and allowance credits are used first.
• If your gift certificate, prepaid card, or allowance credit is less than the total cost of the purchase, your credit card is billed for the remaining balance. Free song credits can't be used for album purchases.
• If you have no gift certificates, prepaid cards, or allowance credits, your credit card is billed for the albums you buy.

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