SenatorSpam
Level 1 (10 points)
Notebooks

Q: Kernel Warnings, Logic Board Again

So my 4 years of Warranty just ran out.  Only major problem I had w/ it before then was a broken Logic Board (causing Kernel Warnings).  Now a year or 2 later, I'm getting it again.  What do?

Mac Pro, OS X Mavericks (10.9.1), Starcraft, Warcraft, 2nd Fan

Posted on Sep 5, 2015 8:23 PM

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SenatorSpam

Q: Kernel Warnings, Logic Board Again

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  • by SenatorSpam,

    SenatorSpam SenatorSpam Sep 5, 2015 8:51 PM in response to SenatorSpam
    Level 1 (10 points)
    Notebooks
    Sep 5, 2015 8:51 PM in response to SenatorSpam

    It also only occurs when I move my laptop

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Sep 6, 2015 4:14 AM in response to SenatorSpam
    Level 9 (52,776 points)
    Mac OS X
    Sep 6, 2015 4:14 AM in response to SenatorSpam

    Log and post the kernel panic per these instructions:

     

    https://support.apple.com/en-us/HT201753

     

    Ciao.

  • by SenatorSpam,

    SenatorSpam SenatorSpam Sep 6, 2015 10:02 AM in response to OGELTHORPE
    Level 1 (10 points)
    Notebooks
    Sep 6, 2015 10:02 AM in response to OGELTHORPE

    Well actually now I'm not even getting the Kernel warnings.  It's "sudden restart, restart again, normal."  It happens as I'm playing Warcraft.

    Also, would this apply to me?  http://www.macworld.co.uk/news/mac/widespread-2011-macbook-pro-failures-petition -lawsuit-repair-programme-3497935/

    2012, 15 inch.  Had Logic Board replaced before.  Often gets to high temperatures (and now it's getting hot quicker).

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Sep 6, 2015 10:23 AM in response to SenatorSpam
    Level 9 (52,776 points)
    Mac OS X
    Sep 6, 2015 10:23 AM in response to SenatorSpam

    This is the GPU replacement program:

     

    https://www.apple.com/support/macbookpro-videoissues/

     

    Note that a 2012 non-retina MBP is NOT listed as a possible candidate for a logic board replacement.

     

    I think that your best option is to make an appointment at an Apple store genius bar for a FREE evaluation.  They have a special test for the GPU and I would request that they run that as well.  I also would query if your MBPmis indeed excluded from the program.

     

    To pursue anther avenue, you could install a temperature/fan speed monitoring application.  The open Activity Monitor to ALL PROCESSES and set CPU to display values from low to high.  When the MBP gets hot, post images of both for inspection.

     

    Reset the SMC and NVRAM:

     

    https://support.apple.com/en-us/HT201295

     

    https://support.apple.com/en-us/HT204063

     

    See if there are any changes for the better.

     

    Also run an Apple hardware Test:

     

    https://support.apple.com/en-us/HT201257

     

    Note that an error free AHT is not definitive.

     

    Ciao.

  • by SenatorSpam,

    SenatorSpam SenatorSpam Sep 6, 2015 10:52 AM in response to OGELTHORPE
    Level 1 (10 points)
    Notebooks
    Sep 6, 2015 10:52 AM in response to OGELTHORPE

    Thanks for all the help so far.  Just wanna let you know I did the SMC and NVRAM resets so far.  I already have the smcFanControl add-on and nothing but WoW gets hot before the restart.  My laptop reaches like 55-60C while gaming and 35-40C while just on the Apple forums.  I'm also @ college in a different state w/out a car so getting to the Apple Store would be harder.  Before I left, the Apple store gave me a free charger because my current one was a little frayed and they cleaned my laptop, all free of charge.  But that's Oakbrook Chicago and they have tons of customers.  What do you think I'd have to pay, if I had to, at an Albuquerque store?  Don't wanna disappoint my parents so soon after my warranty expired.

     

    Edit: We've had Macs/Apple's in our family forever.  At least 4 desktop computers I can remember.  Currently 2 IPads.  I got my MBP 4 years ago.  Sis just got hers.  This laptop and it's Logic Board has been 1 of our only issues.  :C

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Sep 6, 2015 11:02 AM in response to SenatorSpam
    Level 9 (52,776 points)
    Mac OS X
    Sep 6, 2015 11:02 AM in response to SenatorSpam

    The temperatures that you are reporting are normal for the activities you mention and do not warrant any concern.  Evaluations at an Apple store genius bar are always FREE, regardless of location.  Repairs are not free.  Have them run the tests on the GPU and see what they have to say.

     

    A free replacement charger was a nice gesture.  

     

    Ciao.

  • by SenatorSpam,

    SenatorSpam SenatorSpam Sep 6, 2015 9:34 PM in response to OGELTHORPE
    Level 1 (10 points)
    Notebooks
    Sep 6, 2015 9:34 PM in response to OGELTHORPE

    Idk if my problem is totally fixed.  Like I said it went from Kernel warnings to just shutting off.

    BUT

    After I did the SMC + NVRAM resets I don't think my laptop has shut off yet.  I've been super gentle w/ it and not letting it go over 60C though.  So hopefully it was just a fluke.  Thanks for the help