HT201441: Turn off Find My iPhone Activation Lock
Learn about Turn off Find My iPhone Activation Lock
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All replies
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Helpful answers
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Sep 6, 2015 12:19 AM in response to Alanajrby petermac87,★HelpfulYou either ask fpr a refund or you are stuck with a device that will never be of any use to you until unlocked with the previous owners password.
Sorry
Pete
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Sep 6, 2015 12:19 AM in response to Alanajrby Kappy,★HelpfulIt requires the Apple ID and password of the previous owner. If you don't have it and cannot get it, then the device is useless to you. Return it for a refund if you can.
Find My iPhone Activation Lock
In the future check first before buying second hand: How to check for Activation Lock before buying a used iPhone.