-
All replies
-
Helpful answers
-
Sep 7, 2015 2:20 PM in response to Lovelesscryby Brett L,Hi Lovelesscry,
So from your description of your issue, it sounds like you are unable to connect to the Internet at all from your iPhone, which will cause you to be unable to connect to iCloud. Let's see if we can get you back up and running.
If you are trying to use a Wi-Fi network to connect to the Internet, follow the steps in this article to connect - Connect to Wi-Fi on your iPhone, iPad, or iPod touch. If you have issues connecting, use the steps here - If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network.
If you are trying to connect to the Internet using cellular data, you will need to make sure that it is turned on and connected. This article describes how to turn it on - Learn about cellular data settings and usage on your iPhone and iPad (Cellular Model). If you have issues connecting to the cellular network use the steps here - If you can't connect to a cellular network or cellular data.
Thanks for using Apple Support Communities.
Sincerely.
