Restoring from iCloud whatsapp

im using iPhone 5 for the past 3 years , and out of no where, whatsapp blocks me saying i got no space

Available.


so I cleard some used apps and deleted photos after I did a back up, and put them on my computer

and then this massage popped up- saying I need to restore my whatsapp data from iCloud

and it's always stock in that screen

hhow can I restore my massages???


it says that it's loading but don't show anything else

iPhone 5, iOS 8.4.1

Posted on Sep 6, 2015 2:08 AM

Reply
1 reply

Sep 7, 2015 9:51 AM in response to hadas790

Hi there hadas790,


It sounds like your WhatsApp app seems to be stuck. I would start by quitting it:


Force an app to close in iOS
1. Press the Home button two times quickly. You'll see small previews of your recently used apps.
2. Swipe left to find the app you want to close.
3. Swipe up on the app's preview to close it.


When you have done that restart the device and test the issue again:

iOS: Turning off and on (restarting) and resetting

If the issue persists then I would delete the app and re download it:


If an app you installed unexpectedly quits, stops responding, or won’t open

Delete and reinstall the app

  1. Tap and hold the app until it jiggles.
  2. Tap the User uploaded file on the app.
    User uploaded file
  3. Press the Home button.
  4. Go to the App Store and download the app again.
  5. Wait for the app to download, then open it from the Home screen.


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Restoring from iCloud whatsapp

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