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Helpful answers
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Sep 7, 2015 9:51 AM in response to hadas790by Brett L,Hi there hadas790,
It sounds like your WhatsApp app seems to be stuck. I would start by quitting it:
Force an app to close in iOS
1. Press the Home button two times quickly. You'll see small previews of your recently used apps.
2. Swipe left to find the app you want to close.
3. Swipe up on the app's preview to close it.
When you have done that restart the device and test the issue again:iOS: Turning off and on (restarting) and resetting
If the issue persists then I would delete the app and re download it:
If an app you installed unexpectedly quits, stops responding, or won’t open
Delete and reinstall the app
- Tap and hold the app until it jiggles.
- Tap the
on the app.

- Press the Home button.
- Go to the App Store and download the app again.
- Wait for the app to download, then open it from the Home screen.
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