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Sep 7, 2015 11:27 AM in response to samiulfatby sterling r,Hi there samiulfat,
It sounds like your phone screen is black and won't turn on, but you can hear that it's charging. I would suggest you take a look at the following article to help with that:
Get help with the screen on your iPhone, iPad, or iPod touch
If you see a solid color screen (black, white, or blue)
- Force restart your device while it's plugged in.
- If this doesn't work, restore your device.
- If you still see the issue after you restore, contact Apple Support.
Thank you for using Apple Support Communities.
