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My iPhone 4s will not charge and it does not have the low battery sign, just a black screen

my iPhone 4s was dead so I charged it up but when I went back to it about 2 hours later it has done noting, not even holding down the lock button will work and it did not come up with the big battery sign, so I changed the lead and I have changed the plug but noting seems to work. Any suggestion????

iPhone 4S, iOS 8.0.2

Posted on Sep 6, 2015 8:21 AM

Reply
1 reply

Sep 7, 2015 11:27 AM in response to Sianybarney

Hi Sianybarney,


Thanks for using Apple Support Communities. Based on what you stated, it sounds like the iPhone will not charge. I would recommend that you read this article, it may be able to help the issue.


If you can’t charge your iPhone, iPad, or iPod touch - Apple Support

If the battery doesn’t charge, unplug your device and try these steps:

  1. Look at the connector at the bottom of your device and make sure it’s free of debris.
  2. If you're using a USB power adapter, make sure it's plugged in all the way and the power outlet is working. If you're connecting to a computer, make sure it's on and can charge your device. To charge an iPad, you might need to use a USB power adapter and plug into a power outlet.
  3. Try a different USB cable, USB power adapter, or USB port.
  4. If everything seems to be working, reconnect your device and wait for 30 minutes.
  5. If your device still doesn’t charge, try to restart it while it's connected to power. If you can't restart, force your device to restart.

Cheers

My iPhone 4s will not charge and it does not have the low battery sign, just a black screen

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