Ringer constantly turning itself on and off. Will I need to pay for a repair?

Hi Veggipatch,

I had the same problem but I fixed mine! I hope you can too.

Get an old toothbrush(dry) and with the bristles clean the ringer. Then switch the ringer to the other side and clean it with the bristles again. This should definitely work! This happens because of the dirt build up in the ringer. Thanks

I am experiencing the same issue with a brand new iPhone 7. The intermittent switching of the ringer on and off seems to occur most when I adjust the volume buttons or shake the phone. This issue occurs even when there is no case on the phone. I intend to take the phone to an Apple Store over the coming days, so I will update with the outcome.

I have the same problem with iPhone6 plus. It goes on and off every 2-3 minutes. Some times it continues for 2-3 hours until I switch it off. Also ringer off switch does not work always. some times, I turn it off but it still rings when someone calls. Somebody suggested to clean the switch with clean toothbrush. It makes sense but such a small part and we need to probably open phone ourselves. It scares me.

Is your problem solved?

I have this problem as well, ringer status (volume and mute) appearing on my screen. I switched the ringer volume slider under sounds in control panel to manual control (it was off by default). I prefer to use the manual volume and silence controls anyhow.

The problem has not resurfaced since I turned manual ringer volume on.

I have the same issue on my iPad.

I have tried shutting off the iPad and restarting it. That did not help.

I checked that the button (on the side of the iPad) used to mute is fully switched on or off. I only have the problem when the switch is set "off" to mute the iPad.

I think I may have to try resetting all settings next.

Did you ever find out what was wrong?

I’d love an answer to this question- my iPhone 7 is haunted-following-

What do you mean by it is turning itself on and off? Can you describe what is happening a little clearer? When is this happening? How often do this happen? Have you check to see if you have Do Not Disturb turned on? Have you checked to see if the Mute switch has been activated? Do you have a case on the phone that could be interfering with the Mute switch?

Veggipatch wrote:

I keep getting the icon flashing up in the middle of the screen saying 'ringer' then it will flash back up saying 'silent'. It seems to keep happening intermittently, usually when on silent mode. I have not got 'do not disturbe' activated nor is my case in the way of the buttons.

I Did a diagnostic test and it says i need to send it in for repair, I'm just wondering if I would need to pay for this. I am still in warrantee.

How did you accomplish this diagnostic test? I'm curious what you did or whom you talked to.

Actually, the actions you describe sound like a problem with the Mute switch. It could be as I indicated an issue with the case, but you seem to believe it wouldn't be. That is your option. Either way, the determination if it will cost is up to Apple. You can make an appointment at the Genius Bar, or you can call Apple Care about sending the device in. If there is no evidence of user damage and Apple determines the fault is a warranty issue, there will be no cost. However, no one here could make that determination. Your next step is to contact Apple.

I also have this problem on my iPad.

Its really annoying, I have tried everything to stop it as well but cant' get it to go away.

If anyone knows how to do it, please let me know.

Same problem on iPad Air. Ringer symbol flashes in screen.

How to fix it?