pete.m.ross

Q: MacBook Pro stuck on loading start up screen

I recently restarted my Mac (I didn't try to make any updates) and when it restarted I entered my password.. It then went to the screen with my name and icon and a grey progress bar. The progress bar gets stuck about half way.. it doesn't change after a few hours.

 

I have tried the Guest user and that loads in 'Safari only' mode.

 

Any idea what I can do to fix this?

 

thanks

Mac Pro, iOS 8.4.1, null

Posted on Sep 6, 2015 9:44 AM

Close

Q: MacBook Pro stuck on loading start up screen

  • All replies
  • Helpful answers

Previous Page 2
  • by pete.m.ross,

    pete.m.ross pete.m.ross Sep 13, 2015 4:46 AM in response to Linc Davis
    Level 1 (4 points)
    iTunes
    Sep 13, 2015 4:46 AM in response to Linc Davis

    Thanks - I have managed to install OSX on a HD and can access the data on my Macintosh HD. I'm just in the process of copying over the files to another HD.

     

    I'm assuming once I've done this I should format the Macintosh HD and re-install OS X?

     

    Are there any files in particular that I should backup that I will need when setting up OS X again?

     

    Thanks again

Previous Page 2