HT201441: Turn off Find My iPhone Activation Lock
Learn about Turn off Find My iPhone Activation Lock
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Helpful answers
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Sep 6, 2015 2:52 PM in response to aubz96by Niel,Then you take the device, its original purchase receipt, and his death certificate to an Apple Store. If they won't unlock it, you can't use it.
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Sep 6, 2015 2:52 PM in response to aubz96by Carolyn Samit,You can't. The Apple ID is forever associated with the original owner.
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Sep 6, 2015 2:52 PM in response to aubz96by Roger Wilmut1,Take the phone to an Apple Store with a copy of the death certificate, the original purchase documents, and proof that you are now the owner. they may be able to unlock it for you. (I should ring and make an appointment.)
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Sep 6, 2015 2:57 PM in response to aubz96by Ralph Landry1,Apple store Genius Bar staff are now helping in these situations provided you can produce original proof of ownership and an original death certificate. They have reported to be very helpful to the families.