recurring Apple BLUE-SCREEN-OF-DEATH on iMac 27", culprit: CUDA driver? AMD failure?

Hi, my iMac 27" from 2011 is constantly crashing, blue-screen-of-death style. Unlike Windows' blue screen crash report, OS X simply halts and the display freezes in this ominous glitchy blue screen. Nothing works except unplugging power. Once booted, it goes into a crashing loop at the gray apple loading screen. sometimes it automatically reboots 5 to 10 times until it finally holds and loads OS X. I hastily moved all my files to an external HDD fearing the worst.


Here's a recount of events, if it's too long, read my conclusions below:

I acquired the iMac in 2011, bought and installed Lion in 2012. Never updated again. Never had issues of any kind. Years passed. Fast forward to September 1st, 2015: I'm editing a video in Adobe Premiere CS5. Clips are heavy and Premiere struggles. I become impatient, look for solutions, find about the Mercury Playback Engine acceleration and install the CUDA driver. half hour later, the iMac is throwing blue screens of death at me every 10 minutes.


I learn they were Kernel Panics. I imagine CUDA was causing a conflict. I Proceed to uninstall it. iMac keeps crashing. Read some more, found out AMD cards weren't compatible with CUDA (in spite of an Adobe admin assuring that so long as one had a powerful CPU, CUDA could be "enjoyed"). Turns out this thing was designed by Nvidia, for Nvidia powered systems. I cuss and remove every trace of Nvidia files from the system. No luck. I inspect kernel extension with Pacifist, further delete Nvidia entries. still screwed. I get desperate and update the system from Lion to Yosemite hoping for the issue to go away magically. It did not. I panic so I format the HFS partition and do a clean DVD install of the factory OS X from 2011. OMG WHY IS THIS HAPPENING! Snow Leopard works fine for a few hours but then the crashing begins over again!


I switch to Boot Camp's Windows 7 partition I hadn't used since 2012. The crashing stopped. I updated to Windows 10 thinking I'd stay there until I could get work done. Things are going fine until today, the Apple B.S.O.D. is back. So is the reboot loop-crashing. I didn't need to run the Apple diagnostics tool because Windows kindly reported that the AMD card had crashed. At first, Windows instantly recovered. It dodged the bullet 3 or 4 times without fatally freezing but then the Apple blue screens came back with a vengeance.


My conclusions are as follows:

  1. — At no point during 4 years of constant use did the iMac crash a single time with Lion and Adobe CS5.
  2. — Crashing began as soon as the CUDA driver was installed. removing it didn't help. VRAM resets didn't either.
  3. — Blue-screen-of-death were recurrent on Leopard, Lion, Yosemite and Windows 10, OS failure can be ruled out, I think.
  4. — the AMD card worked perfectly until CUDA. CUDA must have damaged something in the iMac.


I'm afraid of taking the iMac to an Apple Store and being told that "you need to replace your GPU card". It worked flawlessly for years until I downloaded this catastrophe called CUDA. What can I do at this point?

iMac (27-inch Mid 2011), Mac OS X (10.7.3), 8gb, 1Tb, iOS Lion, wireless device

Posted on Sep 6, 2015 3:32 PM

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2 replies

Sep 6, 2015 5:27 PM in response to zaiten2012

It sounds like you wrecked your installation. Never remove built-in components of the operating system for any reason.

If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.

*The linked support article refers to OS X 10.10 ("Yosemite"), but the procedure is the same for OS X 10.7 ("Lion") and later.

Jan 13, 2016 1:22 PM in response to zaiten2012

Solved. I finally took the iMac to the Apple store and was told the GPU was busted and needed replacement. Turns out a large batch of 2011 27" iMacs had a factory defect that caused the GPU to overheat, falter and die. The CUDA driver had nothing to do with the problem, it was simply a weird coincidence. Apple had initiated a program to cover this defect two years after purchase, then three years, and finally four years. I was surprised to find out Apple dealt with this issue in such a responsible manner.


In an unforeseen twist of events, I found out my iMac wasn't covered by this warranty, I had bought it four years and three months prior. The GPU replacement was going to cost me about 500 bucks. I called Apple Support, they reviewed the case and decided to extend my warranty an additional month so they would take care of the repair at no charge. i was shocked and relived. I don't think any other computer manufacturer would have done this. I was considering ditching the iMac and building a new computer but after this experience, I'm a renewed Apple faithful. Even if this iMac lasts me a few years more and it breaks again, I will upgrade to another iMac.

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recurring Apple BLUE-SCREEN-OF-DEATH on iMac 27", culprit: CUDA driver? AMD failure?

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