Q: itunes store says I purchased something that I didn't purchase
When I couldn't run Sync My iTunes (Ford), I was getting an error message that iTunes was busy and that I should try later. No, my question isn't about Sync My iTunes. It turns out that there was something in my cloud that was blocking Sync My iTunes to run. iTunes showed that I supposedly had purchased an entire album but I most certainly didn't and I don't even have an iTunes account set up to purchase anything. There are no children who have access to my PC. It's just my wife and I, both retired. I did notice, however, that I was getting messages lately to update my iTunes Cloud info but I know absolutely nothing about Apple's cloud and I don't want to. I've never purchased anything from iTunes. When I went to the iTunes store, it showed that I had purchased the album and I'm guessing that Apple was waiting for payment which would be impossible because they don't have credit card information anyway.
Does anyone know how this can happen? Also, how to I shut off my cloud account which I apparently have even though I never wanted it. I see nothing in the preferences about clouds. I'm running iTunes 12.2.2.25, 64 bit. By the way, I hid those supposed purchases but I couldn't delete them. Sync My iTunes is now working properly but I want to shut down any cloud account and find out how an album could show up as purchased when I ever purchased one and, in fact, don't even know how.
Windows 7, 12 GB RAM
Posted on Sep 6, 2015 7:58 PM
