why i cant download any app and it always says payment method even the was free

please help , i cant download any app even it was free , it always says PaymentMethod

iPhone 5, iOS 8.3

Posted on Sep 6, 2015 11:47 PM

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1 reply

Sep 8, 2015 6:32 AM in response to faiqaqmal95

Hi faiqaqmal95,


Welcome to the Apple Support Communities!


I understand that you are unable to download free apps from the App Store without being prompted to enter a form of payment. This situation can arise for a few different reasons.


The first step I would like you to complete is try and select None for your form of payment. The attached article below explains how to do this on your iOS device or in iTunes on your computer.


Change or remove your Apple ID payment information in the iTunes Store - Apple Support


If None is not an option, the next attached article should help you isolate further depending on your situation and help you resolve the issue.


Why can’t I select None when I edit my Apple ID payment information? - Apple Support


Best regards

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why i cant download any app and it always says payment method even the was free

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