kazeill

Q: Family sharing - Where do you find the notifications asking permission to buy?

I have set up family sharing and have ensured that my 9 year old daughter has to ask to buy and app/book etc.

 

When I get the notification it pops on to my phone but if I do not answer it or catch it when it arrives I do not know where to find i after.

 

Can some one tell me where I would find it?

 

Thanks

iPhone 6, iOS 8.4.1

Posted on Sep 7, 2015 5:20 AM

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Q: Family sharing - Where do you find the notifications asking permission to buy?

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  • by pedro d,

    pedro d pedro d Sep 8, 2015 7:08 AM in response to kazeill
    Community Specialists
    Sep 8, 2015 7:08 AM in response to kazeill

    Hello there, Kazeill.

     

    It seems like you're wondering how to access your Notifications for Ask to Buy if you don't get to them immediately. The following Knowledge Base article reviews the steps and provides links to how to view them both on a Mac and iPhone:

     

    Request and make purchases with Ask to Buy - Apple Support

     

    Make or decline a purchase

    If you're the organizer, you can use these steps to make or decline the purchase from your iOS device with iOS 8 or Mac with OS X Yosemite:

    1. Open the notification to see the item that your family member wants to get. (See your notifications on your Mac or iOS device.)
    2. Approve or decline the purchase.
    3. If you approve, you need to sign in with your Apple ID and password to make the purchase.

    After it's purchased, the item is added to the family member’s account and shared with the rest of the family group. If a family member downloads a previous purchase again, downloads a shared purchase, installs an update, or uses a redemption code in the store, the organizer won't get a notification.

    If the organizer doesn't make the purchase or decline the request, it will be deleted after 24 hours, and the child will need to make the request again.

     

    Thanks for reaching out to Apple Support Communities.

     

    Kind Regards.

  • by kazeill,

    kazeill kazeill Sep 8, 2015 7:16 AM in response to pedro d
    Level 1 (0 points)
    Sep 8, 2015 7:16 AM in response to pedro d

    Hi Thanks Pedro but I have read this article before and it does not answer my question. I have spoken to Apple support and it looks like there is an over site on their behalf. Once an ASK has come through to the parents phone it can only be answered f you click on the notification. If you miss it it simply cannot be found unless you ASK again.

     

    I have sent feedback to APPLE to sort this out but not heard anything nor do I expect to ?

     

    Thanks