I am unable to play many songs from iTunes. I need to re-download them. How do i go about this? So far, the advice of go to iTunes store, account, purchases, doesn't allow me to re-download. thanks,
MacBook Pro, Mac OS X (10.5.8)
Hello JoG2010a,
If I understand correctly, you’re unable to redownload songs from the iTunes Store with your MacBook Pro because they aren’t showing up in your account under Purchased, and you’re unable to play the tracks that you previously purchased from the iTunes Store.
Do you have more than one Apple ID that you are using to make purchases on the iTunes Store? Take a look at the article linked below and make sure that you are both authorizing your computer with the correct account name and signing into the iTunes Store with the account that was used to make the purchases.
If iTunes repeatedly prompts you to authorize your computer - Apple Support
Authorize your purchases with the correct account name
The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow the steps below:
- Select a purchased song in your library.
- Mac: From the menu bar at the top of your computer screen, choose File > Get Info.
Windows: Press Control and B on your keyboard to turn on the iTunes menu bar. From the menu bar, choose File > Get Info. Learn more about menus in iTunes for Windows.- Click the File tab. Make note of the Account Name that appears in the list. This is the account name (Apple ID) that you need to use when you authorize your computer to play this purchase.The Apple ID that appears is the one that you used when you purchased the item.
The Apple ID you used to purchase the item doesn't change, even if you change your Apple ID.
- Authorize your computer.
If you authorized the Apple ID that is shown in the Summary File tab, check your purchase history for that Apple ID. If your purchase history doesn't reflect the purchase of the items in your iTunes library, think about any other Apple ID you might have created, and authorize your computer for that Apple ID.
While you can use multiple Apple IDs with your devices, using the same Apple ID is recommended, as mentioned in the article below.
Set up your Apple ID for iCloud and iTunes - Apple Support
We recommend that you use the same Apple ID for Store purchases and iCloud. Using multiple Apple IDs might be confusing and might cause issues with accessing purchased content or using some services.
Ciao.
How do i re-download my entire music collection from iTunes?
