Q: screen freezing
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Sep 8, 2015 10:45 AMby braden85,Hi md. abdul kuddus,
I see that you are having an issue with your screen on your iPhone 5. I understand that issues such as this can be frustrating, and I have an article that may help you troubleshoot this issue further. That article can be found below:
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
https://support.apple.com/en-us/HT201406
Thanks for using the Apple Support Communities. Have a good one!
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Sep 8, 2015 10:50 AMby elcpu,Abdul, I suspect that it is hardware related. Not much you can do about the screen with the software other than a forced restart.
Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Ignore the "Slide to power off" text if it comes up. You will not lose any data or apps.
This is not likely to work but worth trying in case. Otherwise you would need to visit an Apple Store or Authorized retailer.
Good luck.
