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Sep 9, 2015 7:32 AM in response to Sssamantha147by Allen A,Hey Sssamantha147,
I understand that you're not able to get your headphones to plug completely into your iPad. I've outlined below the next steps to take in just such a situation.
- Make sure the headset is plugged in all the way. If you’re using a case, remove it to make sure it’s not getting in the way.
- Check the headset cable, connector, remote, and earbuds for damage. Make sure they’re not blocked or dirty.
- Try using another headset. If the issue happens with the other headset, contact Apple Support for help. If the other headset works, contact the headset manufacturer.
If your headset isn't working - Apple Support
Cheers
