Credit Card iAd

Hi!

Maybe we had the same problem: Apple wants to check the credit card with an amount of 0$. My credit card institution did not allow that. It had to be at least 1 cent.

The apple support helped: You have to contact your credit card institution. They can switch off this security barrier.

I had the same problem. Changing credit card address to my account information address solves the problem. Those two address seems to be exacty same. Copy/Paste rulez.

I have the same issue.

Exactly this: "It kept saying "Review all errors highlighted below." but did not highlight anything on the page at all."

Did you solve the problem?

Same issue here. Has anyone resolved this in Australia?

I have contacted my bank and they told me it can NOT be this kind of issue: "Apple wants to check the credit card with an amount of 0$"

So it has to be something else. I tried to copy/paste my contact (name, adress, etc.) info from iTunesConnect, etc...But nothing works.

Hi, I am having exactly the same problem in Australia.

Have tried multiple Amex and Visa. The Amex cards are already used for Apple transactions very month.

Address used is same as credit card billing.

There are 4 HTML errors on the page in particular loading the marker to indicate where the error is on the page. The page is strange in that it does not support Safari's autofill for credit card details.

If I force errors then an error is shown quite quickly. This error takes longer and you get the message at the top but no marker against any fields to show what is at fault.

My billing address has a "-" in it which can cause problems with some badly written address checkers, no way around that as that is what Amex and Visa have on file as it is the official name for the suburb.

I would be surprised if Apple is doing a check of $0, in the past to verify cards I have applied a credit of 1c as this rounds to 0 or stays at 1c and has no transaction fee whereas a 0 or positive amount has a transaction fee which is more expensive than 1c.

I have raised the issue 4 times, 4th time I received a response advising that it had been escalated for resolution.

I have raised the issue 2-times but didn't get any reply...

Hi

Sounds like you need to raise it 2 more times to get a response.

OK, the real answer seems to be to raise it from the Contact Us option in the Resources and Help section of iTunes Connect rather than the one in iAd Workbench.

Did it work for u

Thx. I'll try to raise the issue directly through iTunesConnect.

I received a response from a nice person who passed the issue on. But issue still not fixed.

I didn't receive a response even from not-nice person.

my responses all came in West Coast US working hours. So you will have to wait a few hours.