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What is error - 1712 My MS Word is not opening???

I tried to Open a file with MS word and I got error code -1712. I had already had an issue with my Mail program going belly up. What is going on??? Help!!!

MacBook Pro (13-inch Mid 2010), Mac OS X (10.6.8), Using Firefox

Posted on Sep 7, 2015 6:39 PM

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3 replies

Sep 8, 2015 6:29 AM in response to rjdibert

If you are using, the MS Office 2011 may have become corrupted.

By reinstalling Office 2011 you might be able to address these problems.


The current version of Office 2011 is 14.5.4


First - find your Office 2011 install disc with the product key # - and only then remove Office according to MS instructions

http://support.microsoft.com/kb/2398768


Or go here to DianefromOregon's site for help removing Office 2011:

http://www.officeformachelp.com/2012/12/office-for-mac-2011-remove-office/


then Reinstall from DVD

then enter your Product #

After successfully reinstalling Office 2011, update your Office product by going to the Help menu within Word or Excel or PowerPoint and select Update.



How to locate product keys

http://support.microsoft.com/kb/2279109


or here on locating product keys

http://office.about.com/od/MicrosoftOfficeMac/a/Best-3-Ways-To-Find-Microsoft-Of fice-For-Mac-Key-Codes.htm


Or

http://try.officeformac.com/store?Action=ContentTheme&Locale=en_US&SiteID=msmacu s&pbPage=CSTable&resid=VSGpKAoydBAAAINBCDQAAABU&rests=1428269373647



This note is updated as of September 8, 2015

What is error - 1712 My MS Word is not opening???

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