My MBP will not reboot with Control-R for a reinstall of OCX.

if you AV is telling you that you have a virus it is most likely a false positive. AVG is reportedly a botched application for Mac and AV as a whole on the Mac is generally more trouble than it is worth at this time.

remove all traces of any AV and any "Clean my Mac" applications you may have

since you most likely do not have a virus your system does not need to be restored. Whoever told you that you do have a virus will need to back up that statement with some proof. Is your computer in a place where someone other than yourself could sit at it and install a rootkit from directly on the keyboard or over a remote session with your credentials? Have you given someone your credentials? have you knowingly installed a rootkit recently?

While I don't fully endorse it you may want to try this to get a second opinion and ONLY if you answered yes to any of the questions I asked in the paragraph above. Again this is not a piece of software I use on the mac but historically have used on Windows and have some faith in the manufacturer. To that extent I do not claim to know the full extent of how well it works on mac or if there would be further ramifications by installing it. I offer it a something to mull over and make your own decision after doing some research.

http://www.eset.com/int/support/rootkit-detector/

if the system is exhibiting signs of problematic behavior you may submit an etrecheck report to determine what the actual cause may be

http://www.etresoft.com/etrecheck

In the mean tine if a problem persists with system functionality.

reset your SMC

https://support.apple.com/en-us/HT201295

rest your PRAM

How to Reset NVRAM on your Mac - Apple Support

you need to clean safari and reset it

http://www.macissues.com/2015/06/22/how-to-fully-reset-safari-on-your-mac/

you likely have a simple browser hijack, not anything else.

if you use a different browser does it exhibit the same behavior?

CMD+R is the key sequence, but I don't think you need to get to this yet, try cleaning Safari first.

Safari/Browsers - Eliminating browser redirects and advertisements

Safari/Browsers - Eliminating browser redirects and advertisements (2)

Safari – Popup takes over

Force quit Safari from the  menu and reopen with the shift key held down. If that doesn’t work, disconnect from the Internet, open Safari, and then reconnect to the Internet. See link for other suggestions.

ou can also check for malware. Manual method:

Malware – Adware removal – Apple Support

Or download this program which was written by Thomas Reed, a long time poster. The program will do the work for you which makes it easy. If you are uncertain about downloading programs, try the manual method.

Malwarebytes Anti-Malware for Mac 10.7 and later

You have a scam: quit or forcequit Safari. the restart safari while holding the Shift key. Then in Safari menu "Clear History and Website Data".

You have been infected with adware: download AdwareMedic and run it: http://www.adwaremedic.com/index.php

You must uninstall all AntiVirus apps; they don't remove the problems on the mac and interfere with the OSX.

To start in the Recovery Partition you hold CMD+R while starting (not ctl+R).

Lex

tomasr wrote:

Can you think of why I can't get to a restore option at all, after restarting with Control-R?

Because that is the wrong command. Use Command-R

haha C I was a sec earlier...😁

Lex

Ciao

Do the three things I posted. You can check in numerous threads here that it will solve your issues.

Lex