Q: iPhone 5 turns off and keeps needing restore

my iPhone 5 needs to have a full restore done every few days

it will turn off on its own sometimes for a few times I get it back ok but it soon won't come on at all and then needs to be fully restored and then have the back up done

when it turns off the screen sometimes goes into lines of various vertical and or horizontal lines and different colours

faulty graphics chip maybe but it seems to corrupt the operating system on the memory chips ?

Any help would be much appreciated

iPhone 5, iOS 8.4.1, Did the same 2 updates earlier

Posted on Sep 8, 2015 12:42 PM

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Q: iPhone 5 turns off and keeps needing restore

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by mario49,Helpful

mario49 Sep 9, 2015 1:10 PM in response to Allen-zeba
Community Specialists

Sep 9, 2015 1:10 PM in response to Allen-zeba

Hello Allen-zeba,

After reviewing your post, it sounds like the iPhone will turn off on its own and sometimes does not turn back on. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.

If your iOS device restarts or displays the Apple logo unexpectedly - Apple Support
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support

Thanks for using Apple Support Communities.
Have a nice day
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Q: iPhone 5 turns off and keeps needing restore

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by mario49,★Helpful

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by mario49,Helpful