Problem connecting to Nissan Connect via Bluetooth.

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Level 1

9 points

Problem connecting to Nissan Connect via Bluetooth.

Why won't my iPad Air (IOS 8.4.1) pair with Nissan Connect Bluetooth any more? It worked until a few weeks ago! I have tried deleting Nissan Connect from the iPad, then re-pairing as if with a new device, but it's not having it. Annoying, as I'd been enjoying listening to iTunes through the car speakers, and now it just says that Connection Failed. Mind you, it was always quite a faff working out how to connect it before this, as I've only had the car since May! Any help gratefully received! Thanks.

iPad Air, iOS 8.4.1

Posted on Sep 8, 2015 2:01 PM

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Answer 1

AppleJoe

Community Manager

Sep 9, 2015 2:10 PM in response to kittycoulls

Hi kittycoulls,

Welcome to the Apple Support Communities!

I understand that your iPad Air isn’t connecting to your car stereo anymore as expected via Bluetooth. To continue troubleshooting this situation, I would suggest working through the suggested steps in the attached article below.

Get help connecting your iPhone, iPad, or iPod touch with your car stereo - Apple Support

If you're using Bluetooth

Check your car stereo's user manual for steps about pairing with a Bluetooth device.

On your iOS device, swipe up to open the Control Center, then taptwice to turn Bluetooth off and back on.

Restart your iOS device.

On your iOS device, unpair your car stereo. On your car's display, unpair your iOS device and any other devices. Restart your car and your iOS device, then pair and connect again.

Update your iOS device.

Install any firmware updates for your car stereo.

If you still can't connect, Contact Apple Support.

Best regards

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