candaranch
Level 1 (0 points)

Q: Why can't Siri hear me on iPhone 6 plus running iOS 8.4.1

Siri can't hear me on iPhone 6 plus running iOS 8.4.1. Hasn't worked since I updated! Any thoughts?

iPhone 6 Plus, iOS 8.4.1

Posted on Sep 8, 2015 4:52 PM

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candaranch

Q: Why can't Siri hear me on iPhone 6 plus running iOS 8.4.1

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  • Helpful answers

  • by joe_7399,

    joe_7399 joe_7399 Sep 10, 2015 12:46 PM in response to candaranch
    Community Specialists
    Sep 10, 2015 12:46 PM in response to candaranch

    Greetings candaranch,

     

    Welcome to the Apple Support Communities!

     

    I understand that you are having issues with Siri hearing you on your iPhone. For general information on Siri troubleshooting, I would suggest reading over and working through the steps in the attached article. 

     

    Get help with Siri - Apple Support

     

    If the microphone on your iPhone is not picking up any sound at all after you activate Siri, I would suggest working through the steps in the next attached article. 

     

    If your voice is too faint or sounds unclear using iPhone, or iPod touch - Apple Support

     

    Cheers

  • by K1R2-W,

    K1R2-W K1R2-W Sep 13, 2015 7:16 PM in response to candaranch
    Level 1 (4 points)
    Sep 13, 2015 7:16 PM in response to candaranch

    I have the same issue, on my iPhone 6 plus after installing iOS 8.4.1. I used to use Siri a lot, but now Siri can't hear me at all. The voice recorder app works just fine, and I unsynced my Apple Watch so I have ruled out issues with my hardware.

  • by K1R2-W,

    K1R2-W K1R2-W Sep 13, 2015 8:21 PM in response to K1R2-W
    Level 1 (4 points)
    Sep 13, 2015 8:21 PM in response to K1R2-W

    I contacted Apple Support and after doing a reset everything appears to be working again Settings, Reset, Reset All Settings which does not affectuserdata. After doing the reset I have discovered that Settings, Siri, Siri select to On and "Enable Siri". This appears to cause the problem. Interestingly the option is supposed to allow you to "Press and hold the home button to start speaking to Siri, then release the button when you are done. ..." But Siri already works like that with the option disabled?

     

    That said, Siri is now pretty useless as she always want's to FaceTime or call someone no matter what I say. I wish there was a way to uninstall the iOS update because Siris is now useless and I am a heavy Siri user, this is the extremely frustrating!!