Can't save voicemail greeting iPhone 4 iOS 7.1

When I open the visual voicemail menu I immediately receive the error message "Greeting Fetch Failed. Failed to fetch your voicemail greeting from the server."

I can record a new greeting, but trying to save it gives me the error message "Greeting Save Failed. Failed to save your greeting."


If I try to set the greeting to 'default' and save, it won't actually save and will give me the greeting fetch failed error when I open voicemail again.

When I call my own number an automated message saying I have not "set up" my voicemail plays, but I have never been prompted to set up the voicemail.


I have tried:

-NOT using wifi (only 3G)

-Closing all other Apps

-Resetting Network Connections

-Restarting iPhone


Thank you to any responses!!

iPhone 4, iOS 7.1.2

Posted on Sep 8, 2015 10:26 PM

Reply
1 reply

Sep 10, 2015 1:41 PM in response to Korpuskat

Hi Korpuskat,


Welcome to the Apple Support Communities!


I understand that you are receiving the alert mentioned in your post every time you open Voicemail on your iPhone. I realize that your specific alert is not mentioned in the attached article below, but I would still recommend working through these steps to continue troubleshooting. A lot of these steps you have already completed; work through the ones you have not yet tried.


Get help with visual voicemail on your iPhone - Apple Support


Best regards

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Can't save voicemail greeting iPhone 4 iOS 7.1

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