Q: Replacement iPhone 6 not backing up
I received a replacement iPhone 6 through my phone provider. I have set it up and restored it from the last back up from my old iphone 6. However now i cannot back up the new iPhone 6 on iTunes. Following message appears "iTunes could not back up the iPhone because not enough free space is available on this computer"
I have plenty of room on my mac pro (over 18GB) and i can still back up my old iphone 6 (which has more data than the new one).
Not sure if i'm missing something or completely dumb. Any assistance would be much appreciated.
Cheers
iPhone 6, iOS 8.4.1
Posted on Sep 9, 2015 1:03 AM
Community Specialists
Hi toothlessbell,
I'm sorry to hear you are having these issues with your replacement iPhone. If you continue to have issues backing it up in iTunes on your Mac, you may find the troubleshooting steps outlined in the following article helpful:
If you can't make an iTunes backup of your iPhone, iPad, or iPod touch - Apple Support
Regards
Posted on Sep 10, 2015 1:50 PM