Sign-in coming up every time I try to install OS X

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Level 1

4 points

Sign-in coming up every time I try to install OS X

Hi,

I've encountered a problem when I'm trying to install OS X Lion on my MacBook. Every time when I select to reinstall Lion I get past the whole terms and conditions step to which I agree to and I get to the next step which is to select the hard drive to install the OS onto and this is where I encounter the problem.

When I select the formatted and partitioned drive it tell me to put in my Apple ID and password, but when I put them both in right it gives me a message saying that the item is temporally unavailable.

What I think is setting it wrong is this disk image that's called disk1 and has partition called Mac OS X Base System.

It might be the previous owners back up thats not letting me reinstall I don't know. If you can help me then I would be very great full.

MacBook, Mac OS X (10.7)

Posted on Sep 9, 2015 2:27 AM

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Answer 1

therealkevin Author

Level 1

4 points

Sep 9, 2015 2:29 AM in response to therealkevin

These are the pictures of the stages.

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Answer 2

Eric Root

Level 10

685,275 points

Sep 9, 2015 8:38 AM in response to therealkevin

You want to install it on Untitled 1. What OS are you running now?

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Answer 3

therealkevin Author

Level 1

4 points

Sep 9, 2015 8:48 AM in response to Eric Root

No every time I try to install on Untitled 1 it does the same thing. The macbook isn't currently running any OS.

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Answer 4

Drew Reece

Level 6

10,684 points

Sep 9, 2015 9:01 AM in response to therealkevin

This is nothing to do with your hard disk. Follow the flow of the dialogs…

Sign in to the App Store to download the installer for 10.7.

This item is unavailable. (App Store logo in dialog again).

It is the App Store telling you the item is not available for download.

Do you have this OS in your App Store purchases for this Apple ID? If so then I'd suggest you boot to another OS & try to download the OS manually. Then you can create a bootable installer on a USB drive & install without expecting the store to work from recovery mode - it can fail for reasons that are cryptic & leave you hanging. diskmakerx.com is the simple way to make an USB installer for 10.7

You can try using ethernet to see if your wifi is part of the issue. Downloading large OS installer is best done on ethernet IMO, this forum is littered with users who have this same error during install, you just have to keep trying or avoid downloading via recovery.

If you didn't register this Mac originally the Lion installer may not be associated to your account.

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Answer 5

Drew Reece

Level 6

10,684 points

Sep 9, 2015 9:23 AM in response to Drew Reece

Depending on your model you could try internet recovery too (hold cmd+alt+r at startup).

Computers that can be upgraded to use OS X Internet Recovery - Apple Support

That may use a recovery OS that functions better, but I still recommend you use ethernet. Internet recovery should allow you to reinstall the original OS without signing in to the store.

It may be that you are already inside an internet recovery boot, the Mac will fall back to that when no recovery partition is found, a globe onscreen is a sign that internet recovery is being used instead of the recovery partition.

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