tlc5555

Q: iTunes could not back up the iPhone " " because a session could not be started with the iPhone

I have an iPhone 6 - it was brand new in July as my previous iPhone 6 broke and was replaced

I have iOS 8.4

I have the latest version of iTunes and OS X

However no matter what I do -  I cannot get passed this message and get to update the iOS or indeed back up my phone

Does anyone have any clues?

 

Thanks!

Posted on Sep 9, 2015 5:46 AM

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Q: iTunes could not back up the iPhone " " because a session could not be started with the iPhone

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