Apple 3rd gen- Stuck on Setting Date and Time

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Level 1

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Apple 3rd gen- Stuck on Setting Date and Time

just bought an apple tv 3rd gen. While configuring its gets stuck on date and time > what next? without this it will not let me connect to internet and update firmware as well. what is the way out. i am using wifi. It shows successful connection to wifi.

Apple TV, 3rd Gen

Posted on Sep 9, 2015 7:22 AM

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Answer 1

Sep 10, 2015 2:36 AM in response to sk456

Assuming this is not the first time you have used your Apple TV

You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
Also try restarting the router. (Also try removing it’s power cord for at least 30 seconds)
If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.

If this is a new Apple TV, in addition to trying the above, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.

You might also try connecting to a different network and then trying again on your own, you might try at a friends or use the wifi hotspot on your mobile phone if you have one.

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Answer 2

sk456 Author

Level 1

1 points

Sep 10, 2015 2:38 AM in response to Winston Churchill

hi Yes it was a port issue. So i connected through mobile hotspot and completed the set up. After that i switched back to WIFI and is now working perfectly. Its only for initial set up that you need the open 123 port it seems 😉

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