Screen cracked, want to unlock using voice control

Question

Screen cracked, want to unlock using voice control

Hi guys,

So today my iPhone 5 fell and its screen got cracked. I haven't taken a backup since quite a lot of time. I want to now, but my screen is unresponsive. I have Siri disabled. Therefore, I only have voice control on. I really want to unlock it so as to take a backup with my computer, but how do I do so with voice control? Please help me out, and please also keep in mind that I cannot do anything with the phone itself except use voice control.

MacBook Pro (15-inch Mid 2012), OS X Yosemite (10.10.1)

Posted on Sep 9, 2015 8:53 AM

Reply

Answer 1

KiltedTim

Level 10

205,312 points

Sep 9, 2015 8:56 AM in response to SteamingSpoon

It's too late. You can't do that. You need to back it up before you break it, not after.

Reply

Answer 2

tab1075

Level 1

54 points

Sep 9, 2015 10:03 AM in response to SteamingSpoon

I have a Windows PC, so I don't know if it's different for you. But even with the phone passcode protected, I can still plug it into my computer via USB, run iTunes, and perform a backup (File > Devices > Back Up) without accessing the phone's screen at all.

Reply

Answer 3

KiltedTim

Level 10

205,312 points

Sep 9, 2015 1:08 PM in response to tab1075

That will work if there is already an established sync relationship between the device and the iTunes library on the computer. If there isn't, then you can't do that without physically unlocking the phone.

Reply

Answer 4

ChrisJ4203

Level 10

230,834 points

Sep 9, 2015 1:11 PM in response to tab1075

And to add to what KiltedTim has said, it seems that whenever the screen has been damaged to the point that it cannot be used, then iTunes will ask for the screen to be unlocked even if this is the computer that you normally sync with. Almost like a security issue for damaged devices. I'm guessing there, but that is what I have seen and read. And I am not aware of any way to get around it.

Reply