billfromeagle
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Q: All my music from my ITunes account is missing from my IPad except for purchased items

HI,  I haven't used my ITunes (Music App) on my IPad 2 lately.  I went to listen to some music and the only songs on my IPad were the ones I had purchased from ITunes.  All the music I had downloaded to my ITunes account is missing from my iPad (but is still on my desktop ITunes account)   I recently downloaded the latest update on my IPad and I'm assuming this had something to do with this.  Does this new "Music Store" require we pay a monthly fee to have access to the music which wasn't purchased?  Thanks

iPad 2, Windows 7

Posted on Sep 9, 2015 1:45 PM

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billfromeagle

Q: All my music from my ITunes account is missing from my IPad except for purchased items

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  • by pedro d,Helpful

    pedro d pedro d Sep 10, 2015 5:59 PM in response to billfromeagle
    Community Specialists
    Sep 10, 2015 5:59 PM in response to billfromeagle

    Hello there, Bill.

     

    It seems like you're wanting to sync back content from your iTunes Library that is no longer on your iPad after an update. The following Knowledge Base article offers up some great information in regards to syncing your content manually and how it is affected by the iTunes Match and Apple Music services:

     

    Move content from iTunes on your computer to your iPhone, iPad, or iPod touch - Apple Support

     

    By default, iTunes manages the content of your iTunes library (including your music, TV shows, movies, and more) manually, which gives you control over the content you want to take with you on your iPhone, iPad, or iPod touch. This is useful if your iTunes library contains more items than can fit on your device.

    If you're a member of Apple Music or have an iTunes Match subscription, you have iCloud Music Library turned on. When you have iCloud Music Library turned on, you can't manually manage music. You can still manage videos using the steps below.

    Manually add items to your device

    1. Connect your device to your computer.
    2. Open iTunes. Make sure that you have the latest version.
    3. Choose the content that you want to add to your device from your iTunes library. Selected song in iTunes
    4. Drag the content to your iPhone, iPad, or iPod. A panel should appear. Locate your device. Dragging the song in iTunes

    If you're using an iPhone, you can only add music or video from a single iTunes Library.

    If you're using an iPad or iPod, you can add music from multiple iTunes Libraries, but video from only one iTunes Library.

    If you can't manually add or remove content from your device

    Check to make sure that the "Manually manage music and videos" option is turned on:

    1. Connect your device to your computer.
    2. Open iTunes. Make sure that you have the latest version.
    3. Locate and click on your device.
      Icon of iOS device in iTunes
    4. In the left sidebar, click Summary.
    5. Scroll down to the Options section.
    6. Click the box next to "Manually manage music and videos."
    7. Click Apply. 

    You might see a message that your device is synced with another library. This means that you've used a different computer to sync your device in the past, and iTunes can't sync without first erasing and replacing all iTunes content on your device.

     

    Thanks for reaching out to Apple Support Communities.

     

    Cheers.