Is appleid_gben@email.apple.com a legit email?

Someone keeps trying to access my apple account and now I am paranoid.

Posted on Sep 9, 2015 3:56 PM

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Posted on May 11, 2016 5:01 PM

I believe "appleid_gben@email.apple.com" is legit.

I wasn't sure, because i had been asked to change my Apple ID password while changing from dropbox to iCloud in 1password.

So i checked the supportwebsite from 1password en found this in step 3


Sign in using your Apple ID if this page on Apple.com opens in your browser. (This won't happen if you are using the version of 1Password from the Mac App Store.)

See:

https://support.1password.com/guides/mac/sync-icloud.html


That's the way i got mails from "appleid_gben@email.apple.com" after changing my Apple ID, since i am NOT using the 1Password version from the Mac App Store.

7 replies
Question marked as Top-ranking reply

May 11, 2016 5:01 PM in response to W_Ka

I believe "appleid_gben@email.apple.com" is legit.

I wasn't sure, because i had been asked to change my Apple ID password while changing from dropbox to iCloud in 1password.

So i checked the supportwebsite from 1password en found this in step 3


Sign in using your Apple ID if this page on Apple.com opens in your browser. (This won't happen if you are using the version of 1Password from the Mac App Store.)

See:

https://support.1password.com/guides/mac/sync-icloud.html


That's the way i got mails from "appleid_gben@email.apple.com" after changing my Apple ID, since i am NOT using the 1Password version from the Mac App Store.

Sep 9, 2015 5:07 PM in response to W_Ka

It certainly sounds like someone may be trying to reset the password on your account, in an attempt to gain access.


If you have not done so yet, you would be well-advised to enable two-factor authentication on your Apple ID. See the following page:


Frequently asked questions about two-step verification for Apple ID - Apple Support


(Unfortunately, the formatting on that page is currently screwed up, so it'll be a pain to read, but the information is there.)


In addition, if you enabled Find My iPhone/iPad on those devices, you should be sure to lock them both, if you haven't done so already.


http://www.apple.com/icloud/find-my-iphone.html

Sep 9, 2015 4:30 PM in response to W_Ka

If someone stole your device and you had enabled Find My Phone, then they cannot access your device or account unless the know your Apple ID and password. They may be trying to scam you out of that information.


Identifying fraudulent "phishing" email

Beware of Browser Pop-Up Tech Support, Phishing Scams

Phishing & Other Suspicious Emails


Report phishing email to abuse@apple.com

Sep 9, 2015 4:11 PM in response to Kappy

I didn't. I was sent an email from do_not_reply@apple.com saying:


"We were unable to reset the password for your Apple ID (my email) because there were too many unsuccessful attempts to answer your security questions. To protect the security of your account, you will not be able to reset your password for the next eight hours.

If you didn’t attempt to reset your password, it's possible an unauthorized person is attempting to access your account. You should review and update your security settings at My Apple ID.

Apple Support"


I didn't follow the links but I went directly to the Apple website to reset my password just in case but the support forums directed me to: https://appleid.apple.com/


I have reset my password and security twice through and its sending me confirmations that its been changed from

appleid_gben@email.apple.com

So I have no idea what to do now? I am freaking out because my iPad and iPhone were both stolen two weeks ago and I'm scared the person who stole them is trying to access my account.


Is there any other way to change your Apple ID password not through https://appleid.apple.com/ as its this website which is sending the emails from

appleid_gben@email.apple.com

HELP PLEASE 😟

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Is appleid_gben@email.apple.com a legit email?

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