Problem with changing store region

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Level 1

25 points

Problem with changing store region

Hey!

The question about changing store regions have been asked hundreds of times, and I know how to do it, this regards another issue.

I want to change the store region, but cannot. I have used iTunes gift cards, and I still have some store credit left on my AppleID, 1 Swedish krona to be exact (about $0.1). It says I need to spend this balance before I can change my store region, but I cannot find anything that costs only 1kr. How can I get rid of this credit balance so that I can change my store region?

Thanks in advance!

iPhone 6 Plus, iOS 8.4.1, iOS 9 Beta 3

Posted on Sep 10, 2015 2:13 AM

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Answer 1

norm123

Community Specialist

Sep 15, 2015 5:47 PM in response to Qat_

Hi Qat_,
I understand that you would like to change to a different iTunes Store region but are unable to because of a gift card balance. Let's see if we can get that sorted out.
From the article below, you are right into saying that you need to spend the remaining credit. The best way to do that is to add a credit card on file to pick up any remaining balance. If you don't have a credit card, then you will need to contact Apple Support for further assistance.
If you can’t change your iTunes Store country or region
https://support.apple.com/en-us/HT204447

Store credit balance

You must spend your balance before you can change stores.

If your store credit is less than the cost of a single item on the iTunes Store, App Store, iBooks Store, or Mac App Store, you can add a credit card to your account. When you buy an item, you will use the remaining store credit and charge the remainder of the purchase to your credit card.

If you don't have a credit card, contact iTunes Store support.

Have a good day

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