Re-download free U2 album?

Question

Level 1

8 points

Re-download free U2 album?

I'm not sure how but the free U2 album got deleted off of my phone/iTunes. It still says purchased but I can't get to the songs anywhere and there's nowhere I can find that it says to download it, just the digital booklet. Is it possible for me to get the album back?

And I don't need any answers calling the album crappy or asking why I would want it back or anything, please. I'm a fan of U2 and I enjoy the album a lot, I'd just like to know if and how I can get it back on my devices.

iPhone 5c, iOS 8.4.1

Posted on Sep 9, 2015 11:04 PM

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Answer 1

norm123

Community Specialist

Sep 11, 2015 8:10 AM in response to AladyinSane

Hey AladyinSane,
I understand that you would like to download the U2 album that was given away. That is something that I can help you with.
What you want to do is look in the Purchases area in iTunes. Depending on what device you are using like your computer or iPhone, the steps will be slightly different. Take a look at the article below for more details.
Download past purchases from iTunes
https://support.apple.com/en-us/HT201272
Take it easy

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Answer 2

norm123

Community Specialist

Sep 30, 2015 12:35 PM in response to AladyinSane

Hi AladyinSane,
If you are not seeing your purchases, then make sure that you are signed into the right Apple ID. If you are, then I would recommend contacting Apple Support for further assistance.
Contact Apple Support
http://www.apple.com/support/contact/
Take care

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Answer 3

AladyinSane Author

Level 1

8 points

Sep 30, 2015 11:15 AM in response to norm123

I've done that, but my problem is the album doesn't show up under my 'purchased' tab. Nothing shows up, as if I never purchased any music ever.

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