My ipad 2 email page has frozen

My iPad 2 email page has frozen. I was trying to send 5 photos when the page froze.


I have attempted to restart it several times however all I have is a clear frozen page unable to write, send or receive emails.


PLease help

Shanne

iPad 2

Posted on Sep 10, 2015 2:56 AM

Reply
1 reply

Sep 23, 2015 1:12 PM in response to 340867

Try to reset your device. This won't delete your data stored on this device.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559


If this does not help, restore your device to factory settings. Note that this will erase the data from your device.

Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.

You may also try to troubleshooting techniques here:If you can’t send or receive email on your Mac - Apple Support

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My ipad 2 email page has frozen

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