HT204065: If you can't send or receive messages on your iPhone, iPad, or iPod touch

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Marsaro

Q: PDFs that are locked will not send in iMessage

Hello;

 

I have some issues sending files with iMessage. If I try to "share" a PDF that has a passwd lock, I get the iMessage dialogue or compose box and it seems to send OK. But when I go to iMessage and look in the chat session, it sent an "empty" message. Dragging the file into the chat session also does nothing; empty.

 

I have seen this with photos on the iPhone form time to time also. If I share a photo, sometimes it works fine. At other times it sends a small little bubble. Seems to me like some sort of cache issue? What is strong eon the PDF is if I send one un-locked it works.

MacBook Pro, OS X Mountain Lion (10.8.3)

Posted on Sep 9, 2015 11:52 PM

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Q: PDFs that are locked will not send in iMessage

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  • Helpful answers

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Sep 11, 2015 1:10 PM in response to Marsaro
    Level 9 (73,173 points)
    Applications
    Sep 11, 2015 1:10 PM in response to Marsaro

    HI,

     

    Try Compressing (zip) it in the first place or send in a enclosing folder (which causes the app to Zip it).

     

    There is a sort of known issue that seems to have started with the AIM Servers whereby plain Pic formats are not allowed to be sent.

    There have been Malicious Code in some .jpegs in the past and I wouldn't be surprised if other formats now suffer from this.

     

     

    3Sigcopy2.png

    9:10 p.m.      Friday; September 11, 2015

     

      iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
  • by Marsaro,

    Marsaro Marsaro Nov 20, 2015 6:37 AM in response to Ralph Johns (UK)
    Level 1 (0 points)
    Nov 20, 2015 6:37 AM in response to Ralph Johns (UK)

    Maybe I am too suspicious but this seems to be some prevention of security or encryption. PDFs go thru un-locked fine.

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Nov 22, 2015 12:12 PM in response to Marsaro
    Level 9 (73,173 points)
    Applications
    Nov 22, 2015 12:12 PM in response to Marsaro

    Hi,

     

    I could see that two levels of encryption may possibly cause a conflict.

    I can see that possibly a security feature checks a PDF looks like a PDF when it is sent and an Encrypted one looks "wrong".

     

    I have nothing else apart from Compression (zipping) as a way around this.

     

     

    3Sigcopy2.png

    8:12 pm      Sunday; November 22, 2015

     

      iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad