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User profile for user: alegonzalezc
alegonzalezc Author
User level: Level 1
0 points

why my mac is running slow?

Hello, i wolud like to know is there some way to improve the performance of my macbook, maybe i could erase some things. here's a report of EntreCheck:



EtreCheck version: 2.4.2 (142)

Report generated 9/10/15, 8:03 AM

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Click the [Click to remove] links for help removing adware.


Hardware Information: (What does this mean?)

MacBook Pro (15-inch, Mid 2012) (Technical Specifications)

MacBook Pro - model: MacBookPro9,1

1 2.3 GHz Intel Core i7 CPU: 4-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 435 - SN = D863217R09RDGDLB2


Video Information: (What does this mean?)

Intel HD Graphics 4000

NVIDIA GeForce GT 650M - VRAM: 512 MB

Color LCD 1440 x 900


System Software: (What does this mean?)

OS X 10.10.5 (14F27) - Time since boot: less than an hour


Disk Information: (What does this mean?)

APPLE HDD ST500LM012 disk0 : (500,11 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (99.79 GB free)

Core Storage: disk0s2 499.25 GB Online


HL-DT-ST DVDRW GS31N ()


USB Information: (What does this mean?)

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver


Thunderbolt Information: (What does this mean?)

Apple Inc. thunderbolt_bus


Gatekeeper: (What does this mean?)

Mac App Store and identified developers


Kernel Extensions: (What does this mean?)

/Library/Application Support/VirtualBox

[loaded] org.virtualbox.kext.VBoxDrv (4.3.26) [Click for support]

[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.26) [Click for support]

[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.26) [Click for support]

[loaded] org.virtualbox.kext.VBoxUSB (4.3.26) [Click for support]


/System/Library/Extensions

[loaded] com.nvidia.CUDA (1.1.0) [Click for support]


Startup Items: (What does this mean?)

MySQLCOM: Path: /Library/StartupItems/MySQLCOM

Startup items are obsolete in OS X Yosemite


Launch Agents: (What does this mean?)

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.nvidia.CUDASoftwareUpdate.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[not loaded] com.teamviewer.teamviewer.plist [Click for support]

[not loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]

[loaded] org.macosforge.xquartz.startx.plist [Click for support]


Launch Daemons: (What does this mean?)

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.nvidia.cuda.launcher.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]

[loaded] com.teamviewer.Helper.plist [Click for support]

[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]

[failed] com.torch.update.agent.plist [Click for support]

[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]

[not loaded] org.virtualbox.startup.plist [Click for support]


User Launch Agents: (What does this mean?)

[not loaded] org.virtualbox.vboxwebsrv.plist [Click for support]


User Login Items: (What does this mean?)

None


Internet Plug-ins: (What does this mean?)

FlashPlayer-10.6: Version: 18.0.0.232 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

Flash Player: Version: 18.0.0.232 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

SharePointBrowserPlugin: Version: 14.5.0 - SDK 10.6 [Click for support]

PepperFlashPlayer: Version: 18.0.0.232 - SDK 10.6 [Click for support]

googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 51 Check version


Safari Extensions: (What does this mean?)

AdBlock

Ghostery

GoPhoto.it Adware! [Click to remove]


3rd Party Preference Panes: (What does this mean?)

CUDA Preferences [Click for support]

Flash Player [Click for support]

Java [Click for support]

MySQL [Click for support]


Time Machine: (What does this mean?)

Time Machine not configured!


Top Processes by CPU: (What does this mean?)

5% com.apple.WebKit.WebContent(5)

3% Safari

3% coreaudiod

2% WindowServer

1% fontd


Top Processes by Memory: (What does this mean?)

550 MB kernel_task

430 MB com.apple.WebKit.WebContent(5)

340 MB Safari

274 MB imagent

217 MB iTunes


Virtual Memory Information: (What does this mean?)

317 MB Free RAM

3.68 GB Used RAM (923 MB Cached)

0 B Swap Used


Diagnostics Information: (What does this mean?)

Sep 10, 2015, 07:58:21 AM /Library/Logs/DiagnosticReports/TorchUpdater_2015-09-10-075821_[redacted].crash

Sep 10, 2015, 07:28:19 AM /Library/Logs/DiagnosticReports/TorchUpdater_2015-09-10-072819_[redacted].crash

Sep 10, 2015, 07:27:32 AM Self test - passed

Sep 9, 2015, 08:22:39 PM /Library/Logs/DiagnosticReports/TorchUpdater_2015-09-09-202239_[redacted].crash

Sep 9, 2015, 08:17:13 PM /Library/Logs/DiagnosticReports/TorchUpdater_2015-09-09-201713_[redacted].crash

Sep 9, 2015, 07:30:18 PM /Library/Logs/DiagnosticReports/TorchUpdater_2015-09-09-193018_[redacted].crash

Sep 9, 2015, 07:20:17 PM /Library/Logs/DiagnosticReports/TorchUpdater_2015-09-09-192017_[redacted].crash

Sep 9, 2015, 06:51:46 PM /Library/Logs/DiagnosticReports/TorchUpdater_2015-09-09-185146_[redacted].crash

Sep 9, 2015, 06:21:44 PM /Library/Logs/DiagnosticReports/TorchUpdater_2015-09-09-182144_[redacted].crash

Sep 9, 2015, 05:51:37 PM /Library/Logs/DiagnosticReports/TorchUpdater_2015-09-09-175137_[redacted].crash

Sep 9, 2015, 05:21:31 PM /Library/Logs/DiagnosticReports/TorchUpdater_2015-09-09-172131_[redacted].crash

Sep 9, 2015, 04:59:58 PM /Library/Logs/DiagnosticReports/TorchUpdater_2015-09-09-165958_[redacted].crash

Sep 9, 2015, 04:29:48 PM /Library/Logs/DiagnosticReports/TorchUpdater_2015-09-09-162948_[redacted].crash

Sep 9, 2015, 03:59:39 PM /Library/Logs/DiagnosticReports/TorchUpdater_2015-09-09-155939_[redacted].crash

Sep 9, 2015, 03:29:30 PM /Library/Logs/DiagnosticReports/TorchUpdater_2015-09-09-152930_[redacted].crash

Sep 9, 2015, 02:59:18 PM /Library/Logs/DiagnosticReports/TorchUpdater_2015-09-09-145918_[redacted].crash

Sep 9, 2015, 02:29:10 PM /Library/Logs/DiagnosticReports/TorchUpdater_2015-09-09-142910_[redacted].crash

Sep 9, 2015, 01:59:00 PM /Library/Logs/DiagnosticReports/TorchUpdater_2015-09-09-135900_[redacted].crash

Sep 9, 2015, 01:28:54 PM /Library/Logs/DiagnosticReports/TorchUpdater_2015-09-09-132854_[redacted].crash

Sep 9, 2015, 12:58:49 PM /Library/Logs/DiagnosticReports/TorchUpdater_2015-09-09-125849_[redacted].crash

Sep 9, 2015, 12:28:48 PM /Library/Logs/DiagnosticReports/TorchUpdater_2015-09-09-122848_[redacted].crash

MacBook Pro (15-inch Mid 2012), OS X Yosemite (10.10.5)

Posted on Sep 10, 2015 6:12 AM

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User profile for user: dominic23
dominic23
User level: Level 10
83,904 points

Posted on Oct 6, 2015 5:44 AM

1. Safari > Preferences > Extensions

Turn all extension off, relaunch Safari and test.

Turn those on one by one and test.



2. Use free Malwarebytes Anti-Malware for Mac/ AdwareMedic to remove adware


http://www.adwaremedic.com/index.php


Download, install , open, and run it by clicking “Scan for Adware” button to remove adware.

Once done, quit Malwarebytes Anti-Malware.


Note: Malwarebytes Anti-Malware for Mac/ AdwareMedic is recommended by Apple support.

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10 replies
Question marked as Best reply
User profile for user: dominic23
dominic23
User level: Level 10
83,904 points

Oct 6, 2015 5:44 AM in response to alegonzalezc

1. Safari > Preferences > Extensions

Turn all extension off, relaunch Safari and test.

Turn those on one by one and test.



2. Use free Malwarebytes Anti-Malware for Mac/ AdwareMedic to remove adware


http://www.adwaremedic.com/index.php


Download, install , open, and run it by clicking “Scan for Adware” button to remove adware.

Once done, quit Malwarebytes Anti-Malware.


Note: Malwarebytes Anti-Malware for Mac/ AdwareMedic is recommended by Apple support.

Reply
User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,541 points

Sep 10, 2015 7:51 AM in response to alegonzalezc

First, never use any kind of "anti-virus" or "anti-malware" software on a Mac. That's how you create problems, not how you solve them.

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

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User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,541 points

Sep 10, 2015 8:45 AM in response to Linc Davis

Just to clarify, if you think it's ridiculous to suggest that an application named "Malwarebytes Anti-Malware for Mac" is not a anti-malware application, the developer of that application agrees with you.

The developer's own description does distinguish between adware and malware, and specifically mentions removing malware as a selling point six times. A self-described employee of the developer wrote in an ASC discussion, "Actually, it's also a malware removal app..." (emphasis added.)

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User profile for user: OGELTHORPE
OGELTHORPE
User level: Level 9
57,305 points

Sep 10, 2015 10:18 AM in response to Linc Davis

Malwarebytes Anti-Malware for Mac, formerly Adwaremedic, certainly identifies candidates that can be removed or not removed upon the users discretion. It performs no other function nor does it alter the OSX or the data on the MBP on it's own accord.


It is not an Anti-Virus or Anti-Malware software that is permanently installed designed to run in the background and issue warnings or 'quarantine' items.


Ciao.

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User profile for user: John Galt
John Galt
User level: Level 10
140,982 points

Sep 10, 2015 12:05 PM in response to alegonzalezc

  1. Back up your Mac if you have not done so already. To learn how to use Time Machine read Mac Basics: Time Machine backs up your Mac - Apple Support.
  2. "GoPhoto.it" installs adware. You do not need to download or install anything to fix it.

    For a description of how this may have occurred, how to avoid it in the future, and for Apple's recommended actions read How to install adware. Apple's instructions are linked in the Recovery Procedure near the end of that document. Read and follow them carefully. Pay particular attention to the easily overlooked passages directing you to restart your Mac when required.

  3. The Torch browser is a well-known vector for malware intrusion, and a component of it appears to have been doing nothing but crashing. Refer to its instructions for eradication:

    Never install any so-called "cleaners" or "zappers" to uninstall software. They are never required, are likely to cause unrelated problems, or exacerbate existing ones.

  4. More memory will almost certainly be beneficial, given that you appear to be running virtualization software as well as Adobe, Google and Microsoft products known for their inefficiency in OS X:
    • Other than Apple there are only two vendors with which I have personal experience and can recommend: Crucial and OWC. People have reported problems with many other brands, yet Crucial and OWC's prices are as good as any you are likely to find. You may also find brands recommended by other ASC contributors but I have no experience with them.
    • Google products including Google Chrome will burden any Mac regardless of its age or configuration. Chrome's sole purpose for existing is to harvest your personal information so that Google can sell it. It does so by infesting a Mac with a plethora of constantly running resource-intensive root level system modifications in the same manner as a "computer virus" would, if such a thing were to exist on a Mac, which it doesn't. Read Apps can affect Mac performance, battery runtime, temperature, and fan activity - Apple Support. Read http://betanews.com/2015/08/06/dump-google-chrome-to-extend-your-macbooks-batter y-life/ for one of many such reports regarding Google Chrome.
    • Google has yet to demonstrate the ability or apparent desire to write efficient OS X apps. If you are required to use Google products, expect a very limited useful economic life from your hardware investment.
Reply
User profile for user: thomas_r.
thomas_r.
User level: Level 7
31,989 points

Sep 11, 2015 8:15 AM in response to Linc Davis

Linc Davis wrote:


Just to clarify, if you think it's ridiculous to suggest that an application named "Malwarebytes Anti-Malware for Mac" is not a anti-malware application, the developer of that application agrees with you.


I think you meant "disagrees" there. Otherwise, your argument doesn't really make sense.


However, I also think that it's ridiculous to stigmatize anything that can be identified as anti-malware software, regardless of features or behavior.


<Edited by Host>

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why my mac is running slow?

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