HT201317: My Photo Stream FAQ
Learn about My Photo Stream FAQ
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All replies
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Helpful answers
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Sep 10, 2015 9:09 AM in response to loundbirderby LarryHN,because you have a problem that you should fix
LN
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Sep 11, 2015 7:08 AM in response to loundbirderby Old Toad,★HelpfulWith the amount of information you've provided it's impossible to offer a solution. We can't see your computer so we need to know the details of your problem and setup, i.e.:
- what system version are you running?
- how much free space on your boot drive?
- how big is your library, i.e. how many photos?
- what fixes have you tried?
- where is your library located?
- did you apply any updates or upgrades just prior to the problem occurring?
- are you running a "managed" or "referenced" library?
- what type of Mac?
- have you run any "cleaning" or "optimizing" apps on your Mac?
- how are you trying to download to the library?
- what happens when you do? Any messages? What are they?
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Sep 11, 2015 7:18 AM in response to Old Toadby loundbirder,Apologies for tardy response. Up until 25 August photos I took on my iPhone 5S appeared in Photos. Now they don't & I can't delete any photos in Photos but I can on my phone. There is plenty of free space, my library is only circa 400 photos. I have a Macbook Pro running Yosemite. When I send an email & click attachment my recent photos are in Finder under Media > Photos, so they are on my machine but not in Photos !
During August whenever I turned on my laptop a box came up requesting me to sign in to iCloud, which I ignored for a few days but it returned each time I switched on my machine. Since I signed in the box has not reappeared but is this part of the problem ?
Loundbirder
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Sep 11, 2015 7:27 AM in response to loundbirderby LarryHN,What setting do you have for iCloud in your system preferences on your Mac and in the Photos preferences on your Mac one on your IOS devices
LN
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Sep 11, 2015 7:53 AM in response to LarryHNby loundbirder,Hi LarryHN,
I did not understand the latter part of your question.
On my Mac in System Preferences - iCloud photo library, my photo photo stream, & iCloud photo sharing are all activated.
On my iPhone - iCloud photo library, upload to photo stream, download & keep originals & iCloud photo sharing are all activated.
Loundbirder
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Sep 11, 2015 8:03 AM in response to loundbirderby LarryHN,and in the Photos preferences on your Mac
LN
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Sep 11, 2015 8:33 AM in response to LarryHNby loundbirder,Under General.
Photos - summarise photos ticked
Importing - copy items to Photo Library ticked
loundbirder
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Sep 11, 2015 10:30 AM in response to loundbirderby LarryHN,still need the iCloud settings in the photos preferences
LN