safari locked out - trojan horse virus detected, now what?
Multiple Safari alerts popping up. Trojan horse virus detected. Locked out of browsing. Can't delete history or get past alert messages. Now what?
MacBook, OS X Yosemite (10.10.5)
Multiple Safari alerts popping up. Trojan horse virus detected. Locked out of browsing. Can't delete history or get past alert messages. Now what?
MacBook, OS X Yosemite (10.10.5)
It is a scam.
1. Force Quit Safari .
Press command + option + esc keys together at the same time.
When Force Quit window appears, select Safari .
Press Force Quit button at the bottom of the window.
2. Relaunch Safari holding down the shift key.
3. Go to Safari / Preferences / Security /Privacy
Cookies and website data:
Click “Details” button.
Remove the cookie related to this, if there is one.
4. Download and run mac antimalware tool : https://www.malwarebytes.org/antimalware/mac/?utm_source=blog&utm_medium=social
You can also find some info here:
It is a scam.
1. Force Quit Safari .
Press command + option + esc keys together at the same time.
When Force Quit window appears, select Safari .
Press Force Quit button at the bottom of the window.
2. Relaunch Safari holding down the shift key.
3. Go to Safari / Preferences / Security /Privacy
Cookies and website data:
Click “Details” button.
Remove the cookie related to this, if there is one.
4. Download and run mac antimalware tool : https://www.malwarebytes.org/antimalware/mac/?utm_source=blog&utm_medium=social
You can also find some info here:
THANK YOU !!! slight panic attack averted! Whew!🙂
Never use any kind of "anti-virus" or "anti-malware" software on a Mac. That's how you create problems, not how you solve them.
You are welcome. Glad it has helped.
safari locked out - trojan horse virus detected, now what?