Q: Itunes gets stuck syncing my iphone 5S at the preparing to sync stage it will not sync my calendar to outlook

iTunes gets stuck syncing my iPhone 5S at the preparing to sync stage plus it will not sync my calendar and contacts to outlook. I've turned iCloud off to get the tick boxes back for calendar and contacts as I was not happy that iCloud had duplicated all my calendar entries.

I've used up an awful lot of time trying to sort this myself. Help Please!!

iPhone 5s, iOS 8.4.1, Windows 10

Posted on Sep 10, 2015 2:14 PM

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Q: Itunes gets stuck syncing my iphone 5S at the preparing to sync stage it will not sync my calendar to outlook

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by braden85,

braden85 Sep 11, 2015 2:26 PM in response to Dartmoor Peasant
Community Specialists

Sep 11, 2015 2:26 PM in response to Dartmoor Peasant

Hey Dartmoor Peasant,

I understand that you are having some issues with your iPhone 5s syncing with Outlook. I have an article that talks about troubleshooting this issue and some steps you can take, and it can be found here:

Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010 - Apple Support
https://support.apple.com/en-us/HT203300

Thanks for coming to the Apple Support Communities!
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Q: Itunes gets stuck syncing my iphone 5S at the preparing to sync stage it will not sync my calendar to outlook

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by braden85,

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