michaelsnm
Level 1 (0 points)

Q: I can't get a song to download onto my iphone from my iTunes library.

I have the song in my iTunes library and it is the normal black color (it isn't unavailable or anything), however it won't transfer onto my iPhone. When I drag the song to my iPhone nothing happens and the song doesn't go on my phone. I tried doing it the alternative way by clicking the three "..." and adding it to my iPhone and it still didn't work. Is there anyway I can fix this? I'd really like to be able to add songs to my phone

iPhone 6, iOS 8.4.1

Posted on Sep 10, 2015 7:01 PM

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michaelsnm

Q: I can't get a song to download onto my iphone from my iTunes library.

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  • by pedro d,

    pedro d pedro d Sep 12, 2015 8:29 AM in response to michaelsnm
    Community Specialists
    Sep 12, 2015 8:29 AM in response to michaelsnm

    Hello there, michaelsnm.


    It seems you are trying to sync music content manually to your iPhone from your Windows PC. The following Knowledge Base article offers up some great steps on how to go about doing that:

     

    Move content from iTunes on your computer to your iPhone, iPad, or iPod touch - Apple Support
     

    By default, iTunes manages the content of your iTunes library (including your music, TV shows, movies, and more) manually, which gives you control over the content you want to take with you on your iPhone, iPad, or iPod touch. This is useful if your iTunes library contains more items than can fit on your device.

    If you're a member of Apple Music or have an iTunes Match subscription, you have iCloud Music Library turned on. When you have iCloud Music Library turned on, you can't manually manage music. You can still manage videos using the steps below.

    Manually add items to your device

    1. Connect your device to your computer.
    2. Open iTunes. Make sure that you have the latest version.
    3. Choose the content that you want to add to your device from your iTunes library. Selected song in iTunes
    4. Drag the content to your iPhone, iPad, or iPod. A panel should appear. Locate your device. Dragging the song in iTunes

    If you're using an iPhone, you can only add music or video from a single iTunes Library.

    If you're using an iPad or iPod, you can add music from multiple iTunes Libraries, but video from only one iTunes Library.

     

    Thanks for reaching out to Apple Support Communities.


    Kind Regards.