Missing Visual Voicemail?!?

I'm having this issue too. I had an iPhone 6 with Sprint and never had problems. I bought an iPhone 6s Plus when my contract with Sprint ended and switched to Straight Talk. At first the VVM didn't work on my 6s Plus with Straight Talk, but then I did the Reset Network Settings and it worked. When I updated to iOS 10 VVM stopped working and now I have to call my voicemail. Apple tells me a carrier issue and Straight Talk tells me they support VVM and it's an Apple issue. I've given up.

Have you ever had Visual Voicemail working on this iPhone?

Did you buy it through Straight Talk?

You will need to contact Straight Talk, or check their website, to get directions on how to set up Visual Voice Mail.

This is the only link I found at Straight Talk: https://www.straighttalk.com/wps/wcm/connect/StraightTalk/Support/FAQs/Troublesh ooting/Voice+Mail/#1033db31-131e-473f-be… go to the last entry. My understanding is the only way that VVM works out of the box is if it is one of their phones with their carrier settings on it. Did you buy an unlocked model or the Verizon model at the Apple Store?

It works on my iPhone 6 Plus and everyone else I know. Looking through here and Google the complaints of it not appearing are with some foreign carriers and Straight Talk. And I know people with iPhones on T-Mobile, Vodaphone, Verizon, Sprint and AT&T. So I'm kind of confused as to how this is an Apple issue. And again, which model iPhone did you buy?

If you purchased your iPhone in the last 14 days you can return it to Apple, call the Apple Store online. Then buy an iPhone through Straight Talk that is intended for their system.

I am having the same issue as well. I brought my phone directly from Verizon. It seems like there is some bug in the software that Apple can't figure out. I've restored and reset my phone so many times today. It's ridiculous.