Did Apple discontinue pre-sales chat? Phone numbers from abroad?
1. With the redesign of the website I can't find the pre-sales chat option around the shopping cart. Is it discontinued, perhaps? I want to ask the sipping size and weight of a product box.
2. https://support.apple.com/en-us/HT201232
I am abroad and can access a VoIP phone, so no 800 numbers. Also, even if I am not in the US now, I want to access Apple in the US, that is still my home country, right? any chance Apple have a non 800 version of their number, to be accessed from abroad.
Ps. Hearing or vision impaired
1-877-204-3930
I wonder how a phone number for the hearing impaired works. Can I, as a language learner perhaps use that?
Either way, my pre-sales question would fit better for a short chat, no misunderstandings.
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