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iTunes installation error 2203

So I removed iTunes and Quicktime.

Now when I go to re-install the programs I receive an error message through Windows Installer:

"The installer has encountered an unexpected error installing this package. This might indicate a problem with the package. The error code is 2203."

It then redirects the installation and this second error appears:

"The installation of Quicktime did not complete. iTunes requires Quicktime."

I have tried Registery cleaners and updating the Windows Installer program, even searched for iTunes and Quicktime files that were hidden and removed those (hoping it would create a clean slate).

No such luck. Everytime I try to install iTunes, I get the same message. What am I to do? Any suggestions would be greatly appreciated.

Thanks.

Posted on Nov 5, 2006 11:45 AM

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2 replies

Nov 6, 2006 10:40 AM in response to fireycarcrash

okay, let's first try working through the suggestions from this document (that you haven't already tried):

Trouble installing iTunes or QuickTime software in Windows

... but if no joy with that, let's try getting an iTunes 7 installer log to the Apple engineers for a look.

1. Open a command prompt window. (Start menu -> Run. Type in "cmd". Hit return.)
2. Drag and drop iTunesSetup.exe onto the window so that the full pathname of the file is at the command line prompt.
3. Type in a space, then the following line:

/l*v C:\log.txt

4. Hit return.
5. The installer will create a log file:

C:\log.txt

Find that file and send it as an attachment to this email address.

in the email to Roy, be sure to include the following information:

- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

iTunes installation error 2203

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