IPAD HELP R.E. ITUNES

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Level 1

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IPAD HELP R.E. ITUNES

I tried to update my iPad, on itunes and an error message appeared saying that the update didnt work and now my ipad screen is frozen on the 'connect cable to itunes' message. PLEASE HELP!!!

iPad Mini, iOS 8.4

Posted on Sep 11, 2015 10:52 AM

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Answer 1

imobl

Level 7

21,126 points

Sep 11, 2015 2:34 PM in response to Alix

Do as the message says - connect the iPad to the computer you usually sync

with and use iTunes on that computer to restore the iPad.

If you do not usually sync with a computer, you will still need to use one to restore

the iPad.

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Answer 2

Sep 11, 2015 3:00 PM in response to Alix

Yes, this problem happened to me as well. I fixed it by unplugging my charger and waiting for a while. If that doesn't work try hard resetting it and restarting your computer. If the problem shows up again, just keep repeating the process of installing the update until it finally works.

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