my daughter has an iphone 5s and it keeps going to a blue screen then shutting itself off and turning itself back on. Can anyone help

my daughter has an iphone 5s and it keeps going to a blue screen then shutting itself off and turning itself back on. Can anyone help

iPhone 5s, iOS 8.4.1

Posted on Sep 11, 2015 7:51 PM

Reply
1 reply

Sep 13, 2015 12:48 PM in response to eliwhitdrew

Hello, eliwhitdrew.


Thank you for visiting Apple Support Communities.


I understand that your iPhone 5s will restart on it's own and display a blue screen. Here are the troubleshooting steps that I would recommend going through when experiencing this issue.


If your iOS device restarts or displays the Apple logo unexpectedly​


If you can't update or restore your iPhone, iPad, or iPod touch​


Regards

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my daughter has an iphone 5s and it keeps going to a blue screen then shutting itself off and turning itself back on. Can anyone help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.