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Sep 13, 2015 2:31 PM in response to ebrahimrahimiby sterling r,Hi ebrahimrahimi,
It sounds like your phone screen goes either red or blue and turns off unexpectedly for no reason. I would recommend these troubleshooting steps to help you see about either resolving the issue, or acquiring service if needed:
Get help with hardware features on your iPhone, iPad, and iPod touch
- Force restart your device while it's plugged in.
- If this doesn't work, restore your device.
- If you still see the issue after you restore, contact Apple Support.
Thank you for using Apple Support Communities.
