blue and red screen
when i work with my phone, sometimes my phone device is blue screen and power off.and then no power on
iPhone 5s, iOS 8.4
User profile for user:
sterling r
User level:
Community Specialist
Hi ebrahimrahimi,
It sounds like your phone screen goes either red or blue and turns off unexpectedly for no reason. I would recommend these troubleshooting steps to help you see about either resolving the issue, or acquiring service if needed:
Get help with hardware features on your iPhone, iPad, and iPod touch
- Force restart your device while it's plugged in.
- If this doesn't work, restore your device.
- If you still see the issue after you restore, contact Apple Support.
Thank you for using Apple Support Communities.